Digital Transformation in a Post-Pandemic World

As organizations prepared to rollout their Q1 strategy in 2020, the year had other plans.

Digital transformation in pandemic times was one for the books. The countless hours spent by organizations in rolling out a COVID response strategy that ensures their workforce to be able to safely continue working in pandemic and post-pandemic times were paramount and worth of recognition.

Even with the difficulties social distancing and stay at home orders presented, creativity and ingenuity and the adoption of technology solutions took precedence above anything else as organizations quickly pivot and re-prioritized their technology strategies for the year.

Discussing technology initiatives with IT professionals is a normal expectation I have as a technology strategist, but what happens when an organization does not count with the resources to rollout an entire IT response plan in less than a week? Many of the conversations I had in 2020 were not only with IT professionals but also with HR professionals, accountants, lawyers, marketing – business stakeholders working together and as fast as possible to roll out technology they didn’t anticipate prioritizing this soon.

In a world where remote connectivity, and contactless and cashless solutions became paramount, it was of the most importance for organizations to ensure they had the appropriate technology support and established partnership to drive these initiatives into reality across their organization.

If anything last year have showed us when it comes to technology, is that taking a holistic approach is paramount to ensure business longevity.

COVID-19 pandemic expedited and solidified the need of providing reliable and secure cloud solutions for people to perform their work, collaboration, study, entertainment, shopping, financial transactions, and business operations.

Microsoft’s Cloud remarkable success in comparison to other tech giants in 2020 is no coincidence. In the last decade, Microsoft has been releasing a coveted array of solutions that when working together empower organizations to build a solid foundation that can scale with their business.

But, where do we begin?

This is a common conversation I encounter when talking to organization stakeholders and business owners. We know what is needed, but how do we start? How do I bring my workforce on board? How can I choose the tools I need? How can I prioritize?

I’ll be covering this and more in future articles. In the meantime, I’m curious to learn about your digital transformation in 2020. What were the most common struggles and how was your plan for the year impacted by the pandemic and stay at home orders?